MAINTENANCE: Secure File Transfer Service 2/25 and 3/11

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times:

  • Thursday, February 25 between 6:00 PM and 8:00 PM Eastern time.  
  • Thursday, March 11 between 6:00 PM and 8:00 PM Eastern time.

Old servers will be replaced with new servers.
All servers will be upgraded to the latest and most secure version of software.

Impacts to users:

  • The Accellion Kiteworks service will be unavailable during the maintenance windows.
  • Moving previously received messages to the new servers is expected to extend beyond the maintenance window on 3/11/21.  These messages may not be available into the weekend.  The ability to send and receive new messages using Kiteworks, however, will be available immediately following the upgrade.
  • Click here for secure file transfer FAQ and tutorials.

If you have any questions, please contact the IT Help Desk at (617) 432-4357 or email

Harvard T.H. Chan School of Public Health
Department of Information Technology