COMPLETE: Server and Network Maintenance

The IT Department has successfully completed October server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Windows 7 computers are no longer supported. Please contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu … Continue reading “COMPLETE: Server and Network Maintenance”

MAINTENANCE: Secure File Transfer Service 10/14, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Thursday, October 14 between 6:00 PM and 8:00 PM Eastern time.   Security patches will be installed. Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here … Continue reading “MAINTENANCE: Secure File Transfer Service 10/14, 6:00pm”

Server and Network Maintenance, Thurs. 10/14/21, 7pm – 1am

On Thursday, October 14th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM Thursday, October 14 – 1AM Friday, October 15, Eastern Daylight Time. The following services will be affected during the dates and times above: – All Virtual Desktop Systems – File and … Continue reading “Server and Network Maintenance, Thurs. 10/14/21, 7pm – 1am”

MAINTENANCE: Secure File Transfer Service 9/30, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Thursday, September 30 between 6:00 PM and 8:00 PM Eastern time.   Security patches will be installed. Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here … Continue reading “MAINTENANCE: Secure File Transfer Service 9/30, 6:00pm”

COMPLETE: Server and Network Maintenance

The IT Department has successfully completed September server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Windows 7 computers are no longer supported. Please contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu … Continue reading “COMPLETE: Server and Network Maintenance”

SECURITY ALERT: Urgent updates for Apple devices

Apple has released several important security updates which affect every iPhone, iPad, Mac and Apple Watch. Patches will fix zero-click vulnerabilities that can be executed without a single bit of voluntary action on behalf of the victim.  Harvard Devices For any machine/device that is SPH IT-configured and managed, patches will be pushed out to you, … Continue reading “SECURITY ALERT: Urgent updates for Apple devices”

Server and Network Maintenance, Thurs. 9/16/21, 7pm – 1am

On Thursday, September 16th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM Thursday, September 16 – 1AM Friday, September 17, Eastern Daylight Time. The following services will be affected during the dates and times above: – All Virtual Desktop Systems – File and … Continue reading “Server and Network Maintenance, Thurs. 9/16/21, 7pm – 1am”

MAINTENANCE: Secure File Transfer Service 9/16, 6:00pm – 8:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Thursday, September 16 between 6:00 PM and 8:00 PM Eastern time.   Security patches will be installed. Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here … Continue reading “MAINTENANCE: Secure File Transfer Service 9/16, 6:00pm – 8:00pm”

COMPLETE: Server and Network Maintenance

The IT Department has successfully completed August server and network maintenance. The issues with EMS/BookIt and iPrint have been resolved. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Windows 7 computers are no longer supported. Please contact … Continue reading “COMPLETE: Server and Network Maintenance”

RESOLVED: EMS/BookIt and iPrint systems now online.

Aug. 20, 2021, 2:00pm The iPrint system is now working properly. Aug. 20, 2021, 10:15pm The EMS/BookIt system is now working properly. The iPrint system is still offline Aug. 20, 2021, 6:00am Both the EMS/BookIt and iPrint systems are still offline following monthly maintenance last night.  SPH IT is working on the problem. EMS/BookIt is … Continue reading “RESOLVED: EMS/BookIt and iPrint systems now online.”