COMPLETE: Server and Network Maintenance

The IT Department has completed June server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 7/14/2022 8/18/2022 9/15/2022 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 or email … Continue reading “COMPLETE: Server and Network Maintenance”

MAINTENANCE: Harvard Phone, June 3-6

The Harvard Phone system will have maintenance done starting Friday, June 3rd at 5:00 PM and ending by Monday, June 6th at 8:00 AM. All physical phones will re-register four (4) times during the weekend. Phones will not function for approximately 3 to 5 minutes while they fail over and re-register. In most instances, active … Continue reading “MAINTENANCE: Harvard Phone, June 3-6”

MAINTENANCE: Secure File Transfer Service 6/9, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Thursday, June 9 between 6:00 PM and 8:00 PM Eastern time.   Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here for secure file transfer FAQ … Continue reading “MAINTENANCE: Secure File Transfer Service 6/9, 6:00pm”

COMPLETE: Server and Network Maintenance

The IT Department has completed May server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 6/16/2022 7/14/2022 8/18/2022 9/15/2022 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 or … Continue reading “COMPLETE: Server and Network Maintenance”

SECURITY: DUO to Block Authentications in OFAC Sanctioned Regions – 5/5/2022

Beginning May 5, 2022, the University’s two-step verification tool, Duo, will begin blocking authentications from users whose IP address originates in a country or region subject to economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control (OFAC). Harvard affiliates attempting to authenticate to HarvardKey- and Duo-protected applications from the following OFAC-regulated countries or regions will be … Continue reading “SECURITY: DUO to Block Authentications in OFAC Sanctioned Regions – 5/5/2022”

MAINTENANCE: Secure File Transfer Service 4/18, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Monday, April 18 between 6:00 PM and 8:00 PM Eastern time.   Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here for secure file transfer FAQ … Continue reading “MAINTENANCE: Secure File Transfer Service 4/18, 6:00pm”

COMPLETE: Server and Network Maintenance

The IT Department has completed April server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 5/19/2022 6/16/2022 7/14/2022 8/18/2022 9/15/2022 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 … Continue reading “COMPLETE: Server and Network Maintenance”

Server and Network Maintenance, Thurs. 4/14/22, 7pm – 3am

IT will perform regular monthly system maintenance to servers and network equipment beginning at 7 PM Thursday, April 14, and ending at 3 AM Friday, April 15, Eastern Daylight Time. The following services will be affected during the dates and times above: All Virtual Desktop Systems File and Print services Mailman listservs Local SMTP email services FILR (web-based access … Continue reading “Server and Network Maintenance, Thurs. 4/14/22, 7pm – 3am”

MAINTENANCE: iPrint, Monday, 3/28, 6pm-12am

Harvard T.H. Chan’s printing service, powered by Micro Focus iPrint, will be unavailable due to maintenance during the following dates and times: Monday, March 28 between 6:00 PM and Midnight Eastern time.   Impacts to users: All printers connected to iPrint will be unavailable during the maintenance window. Click here for a list of printers … Continue reading “MAINTENANCE: iPrint, Monday, 3/28, 6pm-12am”

RESOLVED: HSPH FILR service

Monday, March 21, 1:00pm The HSPH FILR service, at https://filr.sph.harvard.edu, is back to normal. Friday, March 18, 3:00am The HSPH FILR service, at https://filr.sph.harvard.edu, is offline.  The IT department is troubleshooting and working on a solution. FILR is a web interface for accessing files on your P: drive and S: drive from off-campus.  P: and … Continue reading “RESOLVED: HSPH FILR service”