COMPLETE: Server and Network Maintenance

The IT Department has completed September server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu for any … Continue reading “COMPLETE: Server and Network Maintenance”

MAINTENANCE: Research Compliance Suite, Fri., 7/29, 7:00pm – 7:00am

Harvard’s Research Compliance Suite of applications – ESTR-IRB, Agreements-DUA,  Data Safety, OAIR – will be unavailable Friday, July 29, 7:00pm until Saturday, July 30, 7:00am (ET).  HUIT will post a “system maintenance” page on each web site while the updates are taking place.  Any users logged into the system when the site becomes unavailable will … Continue reading “MAINTENANCE: Research Compliance Suite, Fri., 7/29, 7:00pm – 7:00am”

RESOLVED: Virtual Private Network

7/27/2022, 11:02AM Incident Resolved. HUIT has implemented a fix for the network issues affecting the Harvard Virtual Private Network (VPN), and you will now be able to connect to VPN as normal. HUIT will continue to monitor VPN performance throughout the day, and encourage you to contact the Service Desk if you experience any further … Continue reading “RESOLVED: Virtual Private Network”

COMPLETE: Server and Network Maintenance

The IT Department has completed June server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 7/14/2022 8/18/2022 9/15/2022 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 or email … Continue reading “COMPLETE: Server and Network Maintenance”

MAINTENANCE: Harvard Phone, June 3-6

The Harvard Phone system will have maintenance done starting Friday, June 3rd at 5:00 PM and ending by Monday, June 6th at 8:00 AM. All physical phones will re-register four (4) times during the weekend. Phones will not function for approximately 3 to 5 minutes while they fail over and re-register. In most instances, active … Continue reading “MAINTENANCE: Harvard Phone, June 3-6”

MAINTENANCE: Secure File Transfer Service 6/9, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Thursday, June 9 between 6:00 PM and 8:00 PM Eastern time.   Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here for secure file transfer FAQ … Continue reading “MAINTENANCE: Secure File Transfer Service 6/9, 6:00pm”

COMPLETE: Server and Network Maintenance

The IT Department has completed May server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 6/16/2022 7/14/2022 8/18/2022 9/15/2022 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 or … Continue reading “COMPLETE: Server and Network Maintenance”

SECURITY: DUO to Block Authentications in OFAC Sanctioned Regions – 5/5/2022

Beginning May 5, 2022, the University’s two-step verification tool, Duo, will begin blocking authentications from users whose IP address originates in a country or region subject to economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control (OFAC). Harvard affiliates attempting to authenticate to HarvardKey- and Duo-protected applications from the following OFAC-regulated countries or regions will be … Continue reading “SECURITY: DUO to Block Authentications in OFAC Sanctioned Regions – 5/5/2022”

MAINTENANCE: Secure File Transfer Service 4/18, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Monday, April 18 between 6:00 PM and 8:00 PM Eastern time.   Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here for secure file transfer FAQ … Continue reading “MAINTENANCE: Secure File Transfer Service 4/18, 6:00pm”

COMPLETE: Server and Network Maintenance

The IT Department has completed April server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 5/19/2022 6/16/2022 7/14/2022 8/18/2022 9/15/2022 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 … Continue reading “COMPLETE: Server and Network Maintenance”