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Harvard T.H. Chan School of Public Health > Department of Information Technology > Articles by: Matthew Ronn
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Author: Matthew Ronn

Server and Network Maintenance

To the Harvard Chan School community: On Thursday, October 10th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM to 1AM. … Continue reading “Server and Network Maintenance”

Author Matthew Ronn Posted on October 7, 2019 September 30, 2021 Categories Scheduled maintenance

RESOLVED: Reports Offline, 10/4/19

Update: Friday, October 4, 2:30pm This issue has been resolved. The problem was the login/authentication system. Friday, October 4, 11:00am HSPH Information Technology is troubleshooting and working on a solution … Continue reading “RESOLVED: Reports Offline, 10/4/19”

Author Matthew Ronn Posted on October 4, 2019 September 30, 2021 Categories Service interruptions

COMPLETE: Server and Network Maintenance. Please reboot your computer.

The IT Department has successfully completed monthly server and network maintenance.  All systems are running normally. Please reboot your computer at your earliest convenience.  This will refresh your network connection, … Continue reading “COMPLETE: Server and Network Maintenance. Please reboot your computer.”

Author Matthew Ronn Posted on September 13, 2019 September 30, 2021 Categories Scheduled maintenance

RESOLVED: Harvard Secure wireless connection problem

Thursday, September 12, 2:30pm The access problem with the Harvard Secure wireless network has been resolved. Thursday, September 12, 1:30pm Some wireless devices are having trouble connecting to the Harvard … Continue reading “RESOLVED: Harvard Secure wireless connection problem”

Author Matthew Ronn Posted on September 12, 2019 September 30, 2021 Categories Service interruptions

Server and Network Maintenance

To the Harvard Chan School community: On Thursday, September 12th, we will perform our regular monthly system maintenance to all servers and network equipment. The maintenance window will last from … Continue reading “Server and Network Maintenance”

Author Matthew Ronn Posted on September 11, 2019 September 30, 2021 Categories Scheduled maintenance

UPDATE: FILR back online

UPDATE: Tuesday, September 3, 12:00pm The HSPH FILR service, at https://filr.sph.harvard.edu/, is back online and operational.  The problem was determined to be an interaction with the Harvard Key authentication system. … Continue reading “UPDATE: FILR back online”

Author Matthew Ronn Posted on September 3, 2019 September 30, 2021 Categories Service interruptions

Student Printing ONLINE

UPDATE: Monday, 8/26/19 Student printing issues have been resolved. Friday, 8/23/19 We are experiencing a problem with the student printing system.  This affects the 8 student printers located in Kresge … Continue reading “Student Printing ONLINE”

Author Matthew Ronn Posted on August 23, 2019 September 30, 2021 Categories Service interruptions

COMPLETE: Server and Network Maintenance. Please reboot your computer.

The IT Department has successfully completed monthly server and network maintenance.  All systems are running normally. Please reboot your computer at your earliest convenience.  This will refresh your network connection … Continue reading “COMPLETE: Server and Network Maintenance. Please reboot your computer.”

Author Matthew Ronn Posted on August 23, 2019 September 30, 2021 Categories Scheduled maintenance

Server and Network Maintenance

To the Harvard Chan School community: On Thursday, August 22nd, we will perform our regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM … Continue reading “Server and Network Maintenance”

Author Matthew Ronn Posted on August 21, 2019 September 30, 2021 Categories Scheduled maintenance

Student VDI now on Windows 10

Dear Students of the Harvard T.H. Chan School of Public Health, The Department of Information Technology is pleased to announce that the Virtual Desktop Infrastructure (VDI) for students has been … Continue reading “Student VDI now on Windows 10”

Author Matthew Ronn Posted on August 20, 2019 September 30, 2021 Categories IT Services

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