The following are maintenance activities being conducted by Harvard University IT (HUIT). These activities are applied to systems serving the Harvard Chan School, but are not expected to have impact … Continue reading “HUIT maintenance”
Every 2 years the HSPH IT Team conducts disaster recovery (DR) exercises during Winter Recess. Conducting a regular DR test reduces the risk of data loss and computing outages to … Continue reading “IT Conducts Successful Disaster Recovery Test”
Dear Harvard Chan School Community, The Department of Information Technology will be providing phone support hours to assist the community with computer issues during the winter recess. Phone support hours … Continue reading “Winter Recess Support Hours”
Update: December 30, 2019 – 8:30pm All systems are running on primary hardware and are running normally. Over the Winter Recess the Department of Information Technology will conduct a … Continue reading “IT Disaster Recovery Test”
The IT Department has successfully completed monthly server and network maintenance. All systems are running normally. Please reboot your computer at your earliest convenience. This will refresh your network connection, … Continue reading “COMPLETE: Server and Network Maintenance. Please reboot your computer.”
To the Harvard Chan School community: On Thursday, December 12th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM … Continue reading “Server and Network Maintenance”
Update: Wednesday, December 4, 2:30pm All systems are back to normal. Update: Wednesday, December 4, 12:40pm This issue has been identified as a problem with the central file storage system. … Continue reading “RESOLVED: HSPH IT services degraded”
Intermittent issues with Sharepoint/OneDrive/MS Teams 10:00 AM Update (12/9/19): Microsoft continues to monitor performance. While it appears that the services have stabilized, they are not yet ready to declare victory. … Continue reading “UPDATE: 12/9/19 Intermittent issues with Sharepoint/OneDrive/MS Teams”
The IT Department has successfully completed monthly server and network maintenance. All systems are running normally. Please reboot your computer at your earliest convenience. This will refresh your network connection, … Continue reading “COMPLETE: Server and Network Maintenance. Please reboot your computer.”
To the Harvard Chan School community: On Thursday, November 14th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM … Continue reading “Server and Network Maintenance”
