COMPLETE: Server and Network Maintenance

The IT Department has completed May server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 6/16/2022 7/14/2022 8/18/2022 9/15/2022 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 or … Continue reading “COMPLETE: Server and Network Maintenance”

Server and Network Maintenance, Thurs. 5/19/22, 7pm – 3am

IT will perform regular monthly system maintenance to servers and network equipment beginning 7 PM Thursday, May 19, and ending 3 AM Friday, May 20, Eastern Daylight Time. The following services will be affected during the dates and times above: All Virtual Desktop Systems File and Print services Mailman listservs Local SMTP email services FILR (web-based access to … Continue reading “Server and Network Maintenance, Thurs. 5/19/22, 7pm – 3am”

MAINTENANCE: Secure File Transfer Service 4/18, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Monday, April 18 between 6:00 PM and 8:00 PM Eastern time.   Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here for secure file transfer FAQ … Continue reading “MAINTENANCE: Secure File Transfer Service 4/18, 6:00pm”

COMPLETE: Server and Network Maintenance

The IT Department has completed April server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Upcoming Maintenance Schedule 5/19/2022 6/16/2022 7/14/2022 8/18/2022 9/15/2022 10/13/2022 11/10/2022 12/22/2022 Please contact our IT Helpdesk at (617) 432-4357 … Continue reading “COMPLETE: Server and Network Maintenance”

Server and Network Maintenance, Thurs. 4/14/22, 7pm – 3am

IT will perform regular monthly system maintenance to servers and network equipment beginning at 7 PM Thursday, April 14, and ending at 3 AM Friday, April 15, Eastern Daylight Time. The following services will be affected during the dates and times above: All Virtual Desktop Systems File and Print services Mailman listservs Local SMTP email services FILR (web-based access … Continue reading “Server and Network Maintenance, Thurs. 4/14/22, 7pm – 3am”

MAINTENANCE: iPrint, Monday, 3/28, 6pm-12am

Harvard T.H. Chan’s printing service, powered by Micro Focus iPrint, will be unavailable due to maintenance during the following dates and times: Monday, March 28 between 6:00 PM and Midnight Eastern time.   Impacts to users: All printers connected to iPrint will be unavailable during the maintenance window. Click here for a list of printers … Continue reading “MAINTENANCE: iPrint, Monday, 3/28, 6pm-12am”

COMPLETE: Server and Network Maintenance

The IT Department has completed March server and network maintenance. There is a problem with the remote file access web site at filr.sph.harvard.edu.  IT is working on resolution.  All other systems are running normally. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs … Continue reading “COMPLETE: Server and Network Maintenance”

Server and Network Maintenance, Thurs. 3/17/22, 7pm – 3am

IT will perform regular monthly system maintenance to servers and network equipment beginning 7 PM Thursday, March 17, and ending 3 AM Friday, March 18, Eastern Daylight Time. The following services will be affected during the dates and times above: All Virtual Desktop Systems File and Print services Mailman listservs Local SMTP email services FILR (web-based access to network … Continue reading “Server and Network Maintenance, Thurs. 3/17/22, 7pm – 3am”

Harvard Phone Portal upgrade

Verizon is upgrading the Harvard Phone platform beginning on February 24, 2022.  There will be no impact to Harvard Phone voice service during the upgrade, however, there are procedure changes to manage phone line features during, and post-upgrade outlined below.   From Thursday, February 24 at 8:00 PM to Monday, February 28 at 9:00 AM, … Continue reading “Harvard Phone Portal upgrade”

MAINTENANCE: Secure File Transfer Service 2/15, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Tuesday, February 15 between 6:00 PM and 8:00 PM Eastern time.   Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here for secure file transfer FAQ … Continue reading “MAINTENANCE: Secure File Transfer Service 2/15, 6:00pm”