Category Archives: SIS News

Thank You for Attending Our Third Annual Tech Day!

Thank you for attending our third annual Tech Day!

Raffle winners:

  • Claudette Thompson, Apple Watch
  • Mary Jane Curran, ChromeCast
  • Deborah Atobrah, Kindle
  • Colin Fleming, Apple TV
Tech Day 2015

Tech Day 2015

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The Department of Information Technology hosted a Fall Tech Day on: Thursday, October 22, 12:00 – 2:00 pm Kresge Atrium.

Tables:

  • Dell — Representatives from Dell showcased the latest laptop, tablets and other machines available through the Harvard contract.
  • AppleRepresentatives from Apple showcased the latest Apple products on display.
  • HarvardKey — The Identity & Access Management program at Harvard University Information Technology introduced Harvard Key.
  • Office 365 —Our Office 365 gurus offered overviews of new features and answer questions.
  • WordPress — The web team showcased the recently launched Admissions web site and answer questions about WordPress.
  • Canvas — Media and Educational Technology Services (METS) demoed new features and answer questions about Canvas.
  • BlueJeans – BlueJeans video conferencing accounts were created on the fly.
  • Virtual Desktops – The server team demonstrated our new virtual desktop infrastructure (VDI).  VDI allows students to access instructional computing lab software from their own computers.
  • Student Information Systems (SIS) — The SIS team provided a sneak peak of the new my.harvard.edu platform that is coming in the Fall 2016.

Thank you for attending!

MyHarvardChan and ALICE scheduled maintenance on Saturday and Sunday

Update, Saturday, 9/12/2015: The upgrade was successful and all systems are fully functional.  Sunday’s maintenance window is now unnecessary and has been cancelled.

The Department of Information Technology is writing to inform you of a system outage scheduled for the ALICE and myHarvardChan Student Information System (SIS) that will start Saturday, September 12th at 9:00am and end Sunday, September 13th at 5:00pm.

During this maintenance window, we will install vendor-supplied software updates to our SIS.  Continued updates allow us to keep features, functionality and security up to date.  The following systems are affected:

  • *myHarvardChan portal
  • ALICE Self Service for Students and Faculty
  • Internet Native Banner (Administrative users)

You will still be able to access unaffected services such as email, course sites, the School Events calendar, NetStorage, and more by visiting the current portal address:

http://myharvardchan.sph.harvard.edu

If we complete the work sooner than anticipated, we will notify all users when the systems are again available.

We appreciate your patience during this very important upgrade process.

If you have any questions or concerns, please contact the Student Information Systems group at sis@hsph.harvard.edu.

ALICE and MyHSPH Maintenance Window Scheduled for December 28

UPDATE, December 29: All updates were successful and systems are fully operational.

A maintenance window/outage has been scheduled for the ALICE and MyHSPH Student Information Systems (SIS) between 9:00am and 5:00pm on Sunday, December 28, 2014.

This maintenance window will be used to install vendor-supplied software updates to our SIS.  Our continued updates allow us to keep features, functionality and security up to date.

The following systems will be affected:

  • MyHSPH portal features
  • ALICE Self Service for Students and Faculty
  • Internet Native Banner (Administrative users)

You will still be able to access unaffected services such as email, course iSites, the HSPH Events calendar, NetStorage and more by visiting the current portal address:

https://my.sph.harvard.edu

If we are able to complete the work sooner than anticipated, we will notify all users when the systems are again available.

We appreciate your patience during this very important upgrade process.

If you have any questions or concerns, please contact the Student Information Systems group at sis@hsph.harvard.edu.

Scheduled Maintenance on Sunday March 16

UPDATE: All updates were successful and systems are fully operational.

Sunday night, March 16th, we will be performing our normal system maintenance to all servers.

The maintenance window will last from 5PM to 1AM.

Note – Our normal Thursday window is being moved to Sunday to accommodate the academic calendar.

There will be a school-wide Network outage between 5:00PM to 7:30PM:

  • ALL ACCESS to Servers will be interrupted
  • ALL ACCESS to the Internet will be interrupted

The following services will have one or two small outages between 7:30PM to 1:00AM:
(You can continue to work, but may have brief pauses while services restart)

  • File and Print services
  • ICF File services
  • ICF Print services
  • NetStorage
  • Kanaka
  • Powerfaids and NetPartner
  • Web Server (main www.hsph.harvard.edu site)
  • Accellion File Transfer service
  • Wasabi

The following services will be unavailable from 7:30PM to Tues (3/18/2014) at 3:00PM:
NOTE – Extended outage due to system upgrade

  • ALICE
  • MyHSPH Portal

The following services will be unaffected after 7:30PM:

  • HPCC system
  • HUIT Icemail (Outlook) system
  • ALICE Development/Testing systems
  • HSPH Wireless Access

Future maintenance dates:

  • 4/10/2014
  • 5/18/2014 (Moved to Sunday)
  • 6/12/2014

If you have any questions or concerns about this message, please contact our Helpdesk at 432-HELP or email helpdesk@hsph.harvard.edu.

Congratulations to Laurie Sutherland

The Department of Information Technology is pleased to announce that Laurie Sutherland has been promoted to Senior SIS Programmer and Application Developer.

Laurie has met each new challenge in the SIS project head-on and delivers superior results, such as the online registration checklist, which was built from the ground-up and implemented ahead of schedule.

We thank Laurie for her continued contributions and commitment to improving the Student Information System at HSPH.

Laurie Sutherland

Laurie Sutherland, Senior SIS Programmer and Application Developer

Please join us in congratulating Laurie on this well-deserved promotion!

Scheduled downtime of ALICE and MyHSPH on Saturday, June 8

UPDATE: All upgrades were successful.

The HSPH Department of Information Technology is writing to inform our community of a system outage scheduled for the ALICE and MyHSPH Student Information Systems (SIS) which will occur between 3:00PM and 10:00PM on Saturday, June 8th. 

This maintenance window will be used to perform our next set of upgrades to various components of our SIS.  Our continued upgrades allow us to keep features, functionality and security up to date.  The following systems will be affected:

  • MyHSPH portal
  • ALICE Self Service for Students and Faculty
  • Internet Native Banner (Administrative users)

You will still be able to access unaffected services such as email, course iSites, the HSPH Events calendar, NetStorage and more by visiting the current portal address:

https://my.sph.harvard.edu

If we are able to complete the work sooner than anticipated, we will notify all users when the systems are again available.

We appreciate your patience during this very important upgrade process.

If you have any questions or concerns, please contact the Student Information Systems group at sis@hsph.harvard.edu

Thank you,
HSPH Department of Information Technology

ALICE/MyHSPH Maintenance This Wednesday, May 8th

UPDATE: All upgrades were successful.

The Department of Information Technology will be performing important infrastructure maintenance work that will take place Wednesday, May 8th, on the ALICE and MyHSPH Student Information Systems (SIS). This work is part of our migration project to newly purchased back-end storage systems.

The work is scheduled for Wednesday, May 8th, from 9:30pm – 11:30pm. The following systems will be affected:

• MyHSPH Portal
• ALICE Self Service for Students and Faculty
• Internet-native Banner (Administrative users)

Please Note:
In an effort to minimize impact to your user community, we will maintain a landing page at the school’s portal address of https://my.sph.harvard.edu which will respond and will provide direct links to services such as Email, Netstorage for access to network files, and iSites for coursework, among others.

Thank you,
HSPH Department of Information Technology

Server Maintenance This Evening at 8:30 pm

The Department of Information Technology is writing to inform our community of emergency maintenance work that will take place tonight, Wednesday, May 1st, on the ALICE and MyHSPH Student Information Systems (SIS).

The work is scheduled for one hour this evening between 8:30pm and 9:30pm.  The following systems will be affected:

  • MyHSPH portal
  • ALICE Self Service for Students and Faculty
  • Internet Native Banner (Administrative users)

Additionally, at 8:30 pm and for approximately 5-10 minutes, we will be conducting a stress test on our web server to test enhancements recently made to the infrastructure.  You may experience slowness on http://www.hsph.harvard.edu during the test.

Thank you,
HSPH Department of Information Technology

Congratulations to Anne Marie-Stathis

The Department of Information Technology is pleased to announce that Anne-Marie Stathis has been promoted to Senior SIS Support Specialist.

Anne-Marie’s dedication to the SIS project and her institutional knowledge has been invaluable in transitioning the SIS team to IT and in upgrading our system in March during spring break.

Please join us in congratulating Anne Marie on this well-deserved promotion.