Office 365 Security Update

For Harvard Office 365 Users: Two-step verification will now be required for all Harvard Office 365 email accounts effective immediately.  As a result, you will be prompted to sign in multiple times to access each of your Office 365 applications. When you receive these prompts to sign in, it is safe to proceed. If you … Continue reading “Office 365 Security Update”

MAINTENANCE: Research Compliance Suite

Harvard’s Research Compliance Suite of applications – ESTR-IRB, Agreements-DUA,  Data Safety – will be unavailable Friday, January 22 from 5:00pm (ET) until 10:00pm (ET).  HUIT will post a “system maintenance” page on each web site while the updates are taking place.  Any users in the system when the site becomes unavailable will be automatically logged … Continue reading “MAINTENANCE: Research Compliance Suite”

IT Help Desk Phone Line is UP

Update: 1:00pm EST The HSPH Help Desk phone line, 617-432-4357, is now working.     Friday, 1/22/21 – 12:30pm EST The HSPH Help Desk phone line, 617-432-4357, is down.  Please email the Help Desk at helpdesk@hsph.harvard.edu for support needs. Helpdesk Support Hours Monday – Friday: 7:30 AM – 6:00 PM Harvard T.H. Chan School of … Continue reading “IT Help Desk Phone Line is UP”

COMPLETE: Server and Network Maintenance. Please reboot your computer.

The IT Department has successfully completed January server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu with any questions or concerns you may have regarding this … Continue reading “COMPLETE: Server and Network Maintenance. Please reboot your computer.”

Server and Network Maintenance: 1/14, 7pm – 1am

On Thursday, January 14th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM to 1AM, Eastern time. The following services will be affected during the dates and times above: – All Virtual Desktop Systems – File and Print services – Mailman listservs – Local SMTP … Continue reading “Server and Network Maintenance: 1/14, 7pm – 1am”

MAINTENANCE: 1/6/21, 7pm – Academic Technology Tools

On Wednesday, January 6th between the hours of 7pm and 10pm EST, HUIT will be performing network maintenance that may impact some Academic Technology services. During the maintenance window, while we expect minimal interruption, the following services may be intermittently unavailable: – Harvard Wikis (wiki.harvard.edu) – Canvas Manage Course tools – Canvas Account Admin tools … Continue reading “MAINTENANCE: 1/6/21, 7pm – Academic Technology Tools”

End of Support for Adobe Flash Player

Adobe has stopped support of Flash Player as of December 31, 2020 and Adobe will block Flash content from running in Flash Player beginning January 12, 2021. What is it? Adobe Flash Player is computer software (supported on Microsoft Windows, macOS, and Linux) for content created on the Adobe Flash platform. Flash Player is capable of viewing multimedia contents, executing rich … Continue reading “End of Support for Adobe Flash Player”

MAINTENANCE: Wasabi – 12/18/21 5:00pm – 12/20/21 12:00pm

Update The server upgrade is complete and everything has refreshed from the data warehouses properly. All client applications are unlocked (Wasabi, Payroll Utility, …) As a reminder, Journal transmit is disabled until after the break. The data warehouses are not refreshing data between 12/24/2020 and 01/01/2021. Any reports run after 12/24 will yield the same results until … Continue reading “MAINTENANCE: Wasabi – 12/18/21 5:00pm – 12/20/21 12:00pm”

COMPLETE: Server and Network Maintenance. Please reboot your computer.

The IT Department has successfully completed December server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu with any questions or concerns you may have regarding this … Continue reading “COMPLETE: Server and Network Maintenance. Please reboot your computer.”

MAINTENANCE: Secure File Transfer, 12/15, 6pm-9pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be upgraded on Tuesday, December 15 between 6:00 PM and 9:00 PM Eastern time.   Impacts to users: The Accellion Kiteworks service will be unavailable during the upgrade. Why HUIT is upgrading at this time: The vendor has released a new version of the … Continue reading “MAINTENANCE: Secure File Transfer, 12/15, 6pm-9pm”