COMPLETE: Server and Network Maintenance. Please Reboot.

The IT Department has successfully completed April server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu with any questions or concerns you may have regarding this … Continue reading “COMPLETE: Server and Network Maintenance. Please Reboot.”

Server and Network Maintenance, Thurs. 4/15/21, 7pm – 1am

On Thursday, April 15th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM to 1AM, Eastern time. The following services will be affected during the dates and times above: – All Virtual Desktop Systems – File and Print services – Mailman listservs – Local … Continue reading “Server and Network Maintenance, Thurs. 4/15/21, 7pm – 1am”

COMPLETE: Server and Network Maintenance. Please Reboot.

The IT Department has successfully completed March server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu with any questions or concerns you may have regarding this … Continue reading “COMPLETE: Server and Network Maintenance. Please Reboot.”

Server and Network Maintenance, Thurs. 3/18/21, 7pm – 1am

On Thursday, March 18th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM to 1AM, Eastern time. The following services will be affected during the dates and times above: – All Virtual Desktop Systems – File and Print services – Mailman listservs – Local … Continue reading “Server and Network Maintenance, Thurs. 3/18/21, 7pm – 1am”

RESOLVED: Office 365

Update 3/15/21, 11:00pm All Microsoft services are available. If you have any questions, please contact the IT Help Desk at (617) 432-4357 or email helpdesk@hsph.harvard.edu. Update 3/15/21, 8:30pm HUIT testing shows most users are now able to successfully access services that were previously unavailable.  Microsoft is still working through some outstanding issues. Update 3/15/21, 7:00pm While … Continue reading “RESOLVED: Office 365”

COMPLETE: Server & Network Maintenance. Please Reboot.

The IT Department has successfully completed February server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu with any questions or concerns you may have regarding this … Continue reading “COMPLETE: Server & Network Maintenance. Please Reboot.”

Server and Network Maintenance, Thurs. 2/11/21, 7pm – 1am

On Thursday, February 11th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM to 1AM, Eastern time. The following services will be affected during the dates and times above: – All Virtual Desktop Systems – File and Print services – Mailman listservs – Local … Continue reading “Server and Network Maintenance, Thurs. 2/11/21, 7pm – 1am”

IT Help Desk Phone Line is UP

Update: 1:00pm EST The HSPH Help Desk phone line, 617-432-4357, is now working.     Friday, 1/22/21 – 12:30pm EST The HSPH Help Desk phone line, 617-432-4357, is down.  Please email the Help Desk at helpdesk@hsph.harvard.edu for support needs. Helpdesk Support Hours Monday – Friday: 7:30 AM – 6:00 PM Harvard T.H. Chan School of … Continue reading “IT Help Desk Phone Line is UP”

COMPLETE: Server and Network Maintenance. Please reboot your computer.

The IT Department has successfully completed January server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu with any questions or concerns you may have regarding this … Continue reading “COMPLETE: Server and Network Maintenance. Please reboot your computer.”

Server and Network Maintenance: 1/14, 7pm – 1am

On Thursday, January 14th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM to 1AM, Eastern time. The following services will be affected during the dates and times above: – All Virtual Desktop Systems – File and Print services – Mailman listservs – Local SMTP … Continue reading “Server and Network Maintenance: 1/14, 7pm – 1am”