Category Archives: Training

Fall Tech Day will be held October 22, 2015

Tech DayDo you have technology questions and don’t know who to ask? Have you ever wondered who all these “IT” folks are and how they can help you? Do you like free stuff? If you answered yes to any of these questions, you’re in luck!

The Information Technology department is hosting our third annual Tech Day on:

Thursday, October 22 from 12:00 – 2:00 pm in the Kresge Cafeteria Atrium

We’ll be showing off the latest tech from tablets to video conferencing and raffling away an Apple Watch and other cool prizes!

Come join us, meet the team, and have a great time.


  • Dell — representatives from Dell will have the latest laptop, tablets and other machines available through the Harvard contract.
  • HarvardKey — the Identity & Access Management program at Harvard University Information Technology is proud to introduce HarvardKey.
  • Office 365 — Overview of new features, and live Q&A with our Office 365 gurus.
  • WordPress — the web team will showcase the recently launched Admissions web site and offer training sessions.
  • Canvas — Media and Educational Technology Services (METS) will demo new features and answer any Canvas related questions.
  • BlueJeans – Sign up for a free BlueJeans video conferencing account with one of our reps.
  • Virtual Desktops – The server team will be demonstrating our new virtual desktop, which will allow you to work on the same desktop from anywhere…
  • Student Information Systems (SIS) — Overview of the new platform.


  • We will offer tours of the new Countway Digital Technology Learning Studio.

WordPress Training Opportunities

Word Press LogoThe Harvard Chan Web Team will be offering WordPress training in the Kresge LL6 computer laboratory on the following dates:

  • February 24, 11:30 am
  • March 26, 11:30 am

The training will cover many of the basic WordPress features, including how to edit pages, add images, and configure menus. It will be hands-on in a computer lab, so you can maximize your learning as you follow along.

No need to register, simply join us in the computer lab for an informative session!

For more training sessions and announcements, please check out

Tools to help your HSPH website shine

Summer is an ideal time to look through your site and make sure that everything is shipshape for the upcoming school year. The WebTeam has developed tools to help you identify problems and has suggestions for addressing these problems to make your site shine for the fall. Below are solutions to three common website issues – broken links, typos, and images that lack alt text.

Broken Links

broken_linksBroken links happen. You may have linked long ago to a site that’s now deleted or has since been updated. Such broken links adversely affect your search rankings on Google and are also very frustrating to users who can’t find the content they’re seeking. To help you find and fix broken links, the Broken Link Checker tool on your site’s dashboard will do all the hard work for you. And if you’re one of the primary site administrators, you’ll also be receiving email notifications about broken links on your site.

Click here for a tutorial on how to use the Broken Link Checker tool.


proofreaderWe all occasionally make typos. Unfortunately, typos on websites are there for the world to see and detract from a site’s overall professionalism. To rid your site of typos, you can use the Proofreading tool that’s built into the editor on your dashboard. Just click on the button in the top toolbar and, similar to Microsoft Word, red and green underlines will appear in your text, allowing you to spot issues and correct them.

For a complete tutorial on how to use the Proofreading tool, please click here.

Image Alt Tags

Image Alt Tags ExampleWhen inserting images into your site, always fill in the boxes for title and alt text. Alt text, which stands for “Alternative Text,” is important for people with visual disabilities because screen readers use it to describe what is in a picture. Google also uses the alt text to determine what a picture contains, allowing people to search for images based on keywords. To create alt tags, try to write no more than one-sentence descriptions that are detailed but not wordy. For example, for a picture of soccer on the med school quad, you could write the following alt tag: “Students play soccer on the Harvard Medical School quad on a beautiful summer afternoon.” The sentence is concise yet fully describes what the photo shows.

Click here for more information on alt tags and click here for a guide to best practices.

WordPress Updates

Over winter break the WebTeam was hard at work making some changes and updates to the website. Most of these changes are related to performance and optimization, so you will not be able to see them. However, there are two main changes that we would like to call to your attention.

widget visibilityWidget Visibility

Widget Visibility is a new module that enables you to configure widgets to appear or to be hidden only on certain pages through use of the Visibility panel. If you cannot see the Widget Visibility module, please contact the WebTeam to have it enabled. For full documentation on how this module works, check out the article here:

Heading StylesHeading Styles

When the website went live almost a year ago, the vendor assigned font styles to the headings H2, H3, and so on down the line, but the heading H1 was never utilized. Because H1 is the most important heading tag for search engines and content optimization, we reintroduced the H1 tag in its proper position (as the title line for each page). We strongly suggest that you look at your pages and update the heading styles to reflect this addition of H1. Doing so will maintain consistency and search/content optimization across the HSPH website. We will be discussing the heading styles further at the WordPress trainings.

Upcoming Trainings

As always, we have some more training sessions to announce for the month of January. One is focused on WordPress, while the other is an open-air session to answer any questions you may have. Please visit: for more info.

WordPress Training Scheduled for November 22nd

wordpress-logo-stacked-rgbThe HSPH web team has a great WordPress training session coming up to help you answer all your website questions.

November 22nd at 10:00 AM
Kresge 209

If you want to brush up on your WordPress skills or just need to learn how to edit your site, this session is for you.

The training will cover many of the basic WordPress features, including how to edit pages, add images, and configure menus. It will be hands-on in a computer lab, so you can maximize your learning as you follow along.

For more training sessions and announcements, please check out

Additional Google Analytics Training Offerred on October 24 and 31

By popular demand, we have added two new Google Analytics training sessions this month to help you learn more about statistics on your site.  Even if you came to our first training sessions last week,  these additional sessions will be even more jam-packed with new information, insights and a sneak peak at new features to come.

Introduction to Google Analytics
October 24, 2:00 PM, Kresge 209
Google Analytics is the industry leader in collecting statistics about your website’s visitors and behavior on your site. With Google Analytics you can gain insight into a wide variety of information about the people coming to your site including visitor performance over time, visitor location and time spent on the site just to name a few.

Learn how to access your Google Analytics data, how to generate reports, and what the numbers mean for you!

Google Analytics

Advanced Google Analytics
October 31, 2:00 PM, Kresge 213
For those of you who have taken the introductory training, this session will go into more depth about how to use each of the Google Analytics screens and sections to analyze and compare website traffic over time.

You will learn how to compare metric side by side, delve in depth into what the stats means, and set up goals and content experiments to see how variations of a page perform against each other.  You will also learn how to determine what on your site is important to your visitors.

Further information
Please visit our WordPress support site for further information.

Welcome new HSPH Students! Computer Orientation Sessions Scheduled Throughout This Week

The Department of Information Technology will be hosting hands-on new student computer orientation sessions this week on:

  • Wednesday, August 28, 3:30-4:30 pm
  • Thursday, August 29, 9:00-10:00 am
  • Friday, August 30, 1:00-2:00 pm

All orientations will be held in Kresge LL-6 computer classroom.

Topics will include:

  • Harvard and HSPH accounts
  • Email (GMAIL)
  • Computer laboratory locations, policies, and software available
  • Wireless networks for mobile devices
  • Printing, faxing and scanning
  • Software purchases (SAS, Stata, SPSS, Microsoft and other business software)
  • Course websites
  • MyHSPH portal

Each session allows time for general Q & A.

For the complete orientiation schedule, please visit the HSPH Orientation website.

New Coops: Stacey Gudoshnik and Myles Gosmon

We are pleased to welcome two new coops to the Department of Information Technology.

Anastasiya (Stacey) Gudoshnik began working in July and will be working full-time through out the fall semester.  Stacey is a candidate for a bachelor of science degree in information science and business from Northeastern University.

Stacey, HSPH coop

Stacey Gudoshnik, HSPH coop

Myles Gosmon began working in June and will be working 10-12 hours each week as part of his program at Roxbury Community College.  He is a candidate for an associate of science degree in information systems technology.  Myles is our fourth coop in the the HSPH-RCC partnership coordinated by the HSPH Office of Human Resources.


Myles Gosmon, HSPH coop

Both Stacey and Myles will be providing computer support to the community at the Helpdesk, as well as in the field, with support and training provided by our User Services team.

Please join us in welcoming Stacey and Myles to the Harvard School of Public Health.