Return Readiness

It is hard to believe that we have been working and learning remotely for over a year! Now it is time to return to the Harvard Chan School and re-familiarize ourselves with our spaces and technology services available. The IT Department has been working non-stop to provide remote technologies, and we are now transitioning our efforts and focus back to our physical locations to continue to provide you with all the services you need to be successful whether you are onsite, remote, or hybrid.

Our recommendation is that you proactively plan and prepare before working onsite is required. Contact IT today if you have questions or concerns about your IT equipment and would like to schedule a consultation with IT as part of your preparations.

Classroom and Conference Room Training Sessions

The IT Department’s Media and Educational Technology Services (METS) team  is ready to meet with individuals or groups (if the space allows with social distancing) to train or simply answer questions about the Classroom or Conference room technology.
SCHEDULE A CONSULTATION

Wifi: Get Reacquainted

When you arrive back on campus for the first time, you will likely need to reconnect to the Harvard wireless network. Visit getonline.harvard.edu and configure your devices before you arrive on campus!  When you are back on campus and in range of the wireless network your device will connect. The IT Department is here to help you get connected again! The link below walks you through the steps to connect, but if you need help please contact helpdesk@hsph.harvard.edu for assistance.
HOW-TO CONNECT TO HARVARD SECURE WIRELESS

 

Have a question? Need help?

helpdesk@hsph.harvard.edu or 617-432-HELP (4357)