Assistant Professor of Health Management
Dr. Krikorian studies interprofessional practice in the clinical setting. She explores the way medical professionals direct workflow and determine who is in charge of particular patients and tasks. As Dr. Krikorian shows, such decisions have important impact on the quality and cost of care provided. Through a multiphase project which takes place at a large metropolitan children’s hospital, Dr. Krikorian finds that organizational-level factors, as well as the nature of work itself, have particular implications on the division of labor and performance of multidisciplinary teams.
Additionally, Dr. Krikorian has taken an in-depth study of the role of the hospitalist in relation to other specialist physicians. Her work in this area illustrates the benefits and pitfalls of implementing novel roles like the hospitalist, and the influence such a role has on an established group of specialist physicians.
At a broader level, Dr. Krikorian’s research speaks to questions around healthcare delivery and hospital operations. While focusing on the professions, she draws from different theories on boundary work, knowledge management, and the division of labor. Dr. Krikorian explores her research questions using both qualitative and quantitative methods: ethnography, interview, survey, and econometric analyses.
A portion of her dissertation research was awarded Best Paper and published in Academy of Management Proceedings. Dr. Krikorian’s dissertation was partially funded by the National Science Foundation (award #1459996).
In addition to research, Dr. Krikorian enjoys teaching, especially using case methods. Previously, she taught strategic management, a capstone class for undergraduate business majors. She has also filled in for faculty, teaching a PhD seminar in organizational theory. Beginning in the Fall of 2017, Dr. Krikorian will teach competitive strategy to Harvard’s MPH students.
Dr. Krikorian received her Ph.D. from the University of Southern California’s Marshall School of Business, and a B.A. in Business Economics and Pre-Medicine from the University of California, Los Angeles. Her past experience includes work as a valuation analyst at Ernst & Young LLP, as well as a business analyst at Live Nation Entertainment.