Meet the OFA Staff

The Office of Financial Aid is open from 10:00am to 4:00pm (EST), Monday through Friday. For specific information regarding our office address and contact information, please visit: Contact Us

Kathryn Austin, Director

Kathy leads the Office of Financial Aid and is part of the Student Services management team. She collaborates with senior management, academic departments, the Office of Financial Services and other stakeholders both within and outside of the School and University on financial aid matters including policy decisions, strategic planning, compliance, and student recruitment, retention, and debt management.

Outside of work, Kathy spends time with her two young boys and helps operate her husband’s ornamental plastering business.

Janie Rangel, Assistant Director

Janie is responsible for packaging federal financial aid to incoming and continuing students; managing the federal and alternative/private loan processes; and coordinating the Federal Work Study Program. She counsels students on topics such as debt management, financial literacy, and financial aid appeals.

Janie has prior financial aid experience at Harvard having worked at A.R.T., GSAS, and HLS. She is a First Generation graduate from the College as well; so she also brings the Harvard student perspective to the Harvard Chan Office of Financial Aid.

Ada Horne, Financial Aid Officer

Ada manages refunds, stipends and third party contracts for all Harvard Chan students. They are the customer service team lead, coordinating updates to the office web page and other office communications. Additionally, Ada works with the Registrar’s Office on the billing policy.

Krysten Tomaier, Financial Aid Assistant

Krysten serves as a general information resource for current and prospective students, staff and faculty by responding to or triaging walk-in inquiries, phone calls, and OFA emails. She supports the OFA staff in the day-to-day operations of the office.