Ashish Jha 2

Dear Friends and Colleagues,

In conversations with healthcare leaders, doctors, nurses, and patients from around the world, I have found that no one’s care is as good as it could, and should, be. This is a universal issue and the toll of unsafe, ineffective care is staggering. Yet, despite all the challenges, there is so much that we can learn from each other about how to measure quality and what we can do to improve it. In this light, I am pleased to announce that on September 16, my colleagues and I at the Harvard Initiative on Global Health Quality (HIGHQ) will launch a free online course – Improving Global Health: Focusing on Quality and Safety.

The course will cover a broad range of topics from why quality matters, how we might begin to measure it, and what we can do to make it better. It will feature leading experts and practitioners from around the globe. Having had a chance to work with amazing leaders, such as Agnes Binagwaho (Minister of Health, Rwanda) and Ed Kelley (Director, WHO Service Delivery and Safety), I can honestly say it was a lot of fun putting together a comprehensive and engaging curriculum.

We recognize that ideas to transform the quality and safety of healthcare systems are only as effective as the people who put them into action. Our hope is that this course will strengthen our collective understanding of why quality matters and what we can do to improve the provision of care that is safe, effective, and patient-centered. Anyone with an internet connection anywhere in the world can sign up to take this course for free. For more details about HarvardX and other HSPH courses, see the course offerings page and frequently asked questions. Sign up today. We look forward to seeing you in class!


Ashish K. Jha, MD, MPH
Professor of Health Policy & Management
Harvard School of Public Health