Quality of care is low across provider types in India

Low quality of care is one of the most significant challenges for Odisha’s health system. Ours was the first study to assess the quality of care from both patient and provider perspectives at a state level. We found poor clinical competence among providers to diagnose and treat common conditions, poor patient safety culture in public sector hospitals, and low levels of patient satisfaction, especially among vulnerable groups. Only 2.2 percent…

Odisha Health System Assessment: Key Findings

Context Over the past few years, India has introduced several major healthcare reforms like the National Health Mission (NHM), Pradhan Mantri Jan Aarogya Yojana (PMJAY) and the Health and Wellness Center (HWC) Programs, and the recent National Digital Health Mission (NDHM). In addition, India has implemented various state-level initiatives on health financing and healthcare delivery—all seeking to improve the health system’s performance. There have, undoubtedly, been some significant achievements, especially…