Leading in Health SystemsActivating Transformational Change

  • On-Site
  • May 1517, 2024
  • $3,000

Harvard Longwood Campus, Boston, MA

Highly engaging and insightful teachers that provide powerful frameworks and skill sets in the art of meta-leadership, conflict resolution and negotiation.
  • —Evangelos Loukas, DO
  • Associate Chief, Division of Hospital Medicine, Northwell Health

Program Overview

A High-Impact Health Care Leadership Development Program

The pandemic is the direst public health crisis the global population has faced in recent times. However, as the world attempts to reset itself, we must acknowledge irreparable fissures created in the health care workforce that cannot be repaired with time. The trauma experienced by health care workers and a dynamic shift in the balance of power in workers’ favor have left leaders looking for answers to improve their health care organization’s resiliency when things are unsure 
Leading in Health Systems Activating Transformational Change looks to unearth those answers. Today, leaders must think and lead differently. Being an effective health care leader during and after a crisis requires you to engage stakeholders across your system and often influence people over whom you have no formal authority. You need leadership, conflict resolution, and negotiation skills to build stakeholder buy-in up, down, across, and even beyond your organization.  
Unlike managers, leaders influence and guide others beyond traditional organizational boundaries. They think broadly and drive action. Strong leadership will allow you to help your team reach optimal outcomes and remain agile, while seizing opportunities and overcoming system-wide challenges to increasing productivity and value.  
In this online executive education program, the faculty will draw on decades of experience of engagement with health care professionals and field research on crisis situations, including the pandemic. Through this frame, you will learn proven, pragmatic frameworks, tools, and techniques developed by Harvard T.H. Chan School of Public Health faculty for bringing together partners with opposing points-of-view, uncovering shared interests, and forging unity of effort.

Leadership, Conflict Resolution, and Negotiation Skills in Health Care

If you, like many others, are selected for an executive position based on your clinical expertise or individual contributions, you will find leadership to be the missing specialty in your preparation. With the health care system consolidating, merging, integrating, and changing, you need focused leadership training to meet interpersonal, system, and problem-solving challenges you face as a health care leader. This executive education program will help you recognize emerging opportunities and threats, engage diverse stakeholders, allocate scarce resources, make more effective decisions, and shape change in your organization.

By intentionally connecting and leveraging diverse talents and assets, you increase the likelihood of achieving and sustaining positive outcomes. At this continuing education course, you will develop proficiency in meta-leadership and the Walk in the Woods–distinctive frameworks and practice methods for leadership and complex problem solving not found in other executive education programs.

This course will develop your ability to lead effectively in health care now – and in the face of changes to come.

What is Meta-Leadership?

Meta-leadership is a conceptually rigorous and field-tested framework to enable you to foster innovation, anticipate change, and address dynamic, complex, and risk-laden challenges. It helps you close the gap between great idea and great execution. Meta-leadership equips you to effectively lead down to your team, up to your boss, across to your peers, and beyond your organization to other stakeholders.

The meta-leadership framework draws from research in leadership, health care, conflict management, neuroscience, negotiation, and emergency management. It provides an action-oriented tool set that you will be able to deploy right away. The program emphasis is on making you a more effective leader from day one back on the job.

In this seminar, you will learn from Harvard T.H. Chan School of Public Health faculty members who developed the meta-leadership method for building enterprise-wide connectivity of effort; the Walk in the Woods model for complex problem solving and interest-based negotiation; and the swarm intelligence strategy for building collaboration during times of crisis. They together are authors of Renegotiating Health Care: Resolving Conflict to Build Collaboration, Second Edition.

At this program, you will: 

  • Learn to lead your team in a way that considers new realities in the current and post-pandemic era health care system 
  • Develop strategies to manage employees that have more power—and who will leave if they are dissatisfied 
  • Recalibrate your leadership style where trauma has changed the workplace dynamic between you and your team 
  • Learn methods to exercise influence well beyond your authority, extending your reach and engaging otherwise uninvolved stakeholders 
  • The unknown is one of a leader’s biggest worries—learn how to navigate around potential issues facing today’s health care workplaces  
  • Gain tools of emotional intelligence to discipline yourself and others to best identify priorities and lead effectively, no matter what you rank or position within your organization 
  • Understand you and your team members’ risk profiles to balance and integrate different perspectives 
  • Sharpen your vision and capacity to link, leverage, and forge connectivity of effort, shaping themes and purposes to improve your organization’s position in the ever-changing health care marketplace 

Objectives & Highlights

Learning Objectives

  • Effectively lead and motivate the full range of stakeholders in your health care system
  • Increase your leadership impact by extending influence beyond your authority
  • Get ahead of the decision and action curve to guide and direct a wide range of followers
  • Improve personal and organizational ability to negotiate, resolve conflict, and solve complex problems
  • Hone your vision and capacity to link and leverage people and resources to achieve shared goals
  • Build robust system connectivity by applying the emerging insights in “swarm leadership”
  • Instill and inspire leadership as a core competency throughout your system

Program Highlights

  • Highly interactive learning through a provocative leadership laboratory designed to disrupt and challenge
  • Cutting-edge curriculum that takes on the opportunities and predicaments of a changing health care system
  • Pragmatic and tested set of meta-leadership tools and strategies to further develop your skill set and career
  • Proactively address systemic productivity issues and build unity of effort using innovative problem-solving methods
  • Reap value with topics, tools, and techniques immediately useful at your organization

Credits and Logistics

Please note: a laptop or other portable personal computing device is strongly recommended for course enrollees.


May 2024

Please check back for updated information.

Program Check-in

Harvard T.H. Chan School of Public Health
FXB Building
651 Huntington Avenue
Boston, MA 02115

The program takes place at Harvard T.H. Chan School of Public Health, located in the heart of the Harvard Longwood Campus in Boston. Public transportation is also readily available to the city’s many shopping districts, museums, and restaurants.

For directions, please click here.

Continuing Education Credit

The Harvard T.H. Chan School of Public Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Harvard T.H. Chan School of Public Health designates this live activity for a maximum of 15 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Harvard T.H. Chan School of Public Health will grant 1.5 Continuing Education Units (CEUs) for this program, equivalent to 15 contact hours of education. Participants can apply these contact hours toward other professional education accrediting organizations.

All credits subject to final agenda.

All participants will receive a Certificate of Participation upon completion of the program.


Current faculty, subject to change.

Leonard J. Marcus, PhD

Program Director

May 1517, 2024
National Preparedness Leadership Initiative
Harvard University

Program for Health Care Negotiation and Conflict Resolution
Harvard T.H. Chan School of Public Health

Lecturer on Public Health Practice
Department of Health Policy and Management
Harvard T.H. Chan School of Public Health

Eric J. McNulty, MA

Program Director

May 1517, 2024
Associate Director
Program for Health Care Negotiation and Conflict Resolution
Harvard T.H. Chan School of Public Health

Who Should Attend

This program is designed to meet the interpersonal, system, and problem solving challenges now required for career advancement. Participants are leaders and those ready to assume leadership positions from across the health care system, including:

  • Chief administrative officers
  • Chief executive officers
  • Chief medical officers
  • Chief nursing officers
  • Clinical department chairs
  • Clinical division chiefs
  • Clinical service directors
  • Deans of academic medical centers
  • Executive directors
  • Group practice administrators
  • Health insurance executives
  • Health policy advisors
  • Medical directors
  • Nurses and nurse leaders
  • Physicians and physician leaders
  • Vice presidents