News & Resources

Exploring the Next Phase of Health Care Reform: How Health Care Leaders Can Position Their Organizations for Success

These are uncertain times in American health care. The Republican Congress and President Trump have vowed to repeal and replace the Patient Protection and Affordable Care Act (ACA), commonly called Obamacare. They recently unveiled the American Health Care Act, the replacement plan, which has met with substantial resistance from all parts of the political spectrum. … Continue reading “Exploring the Next Phase of Health Care Reform: How Health Care Leaders Can Position Their Organizations for Success”

Leading Health Care Through Unpredictable Times

Health care leaders now face a perplexing mix of puzzles. With a political push to repeal and possibly replace Obamacare – more accurately the Patient Protection and Affordable Care Act or ACA – the financial, service delivery, and workforce foundations of the health system are in question. It is true that managing the current operations … Continue reading “Leading Health Care Through Unpredictable Times”

Measuring Up: The Need to Incorporate Key Nursing Indicators in Electronic Health Records

One of the key developments resulting from health care reform is a growing reliance on using “big data” to guide health care systems’ efforts to deliver high-quality, cost-effective care. This trend explains why increasingly many organizations are employing Electronic Health Records (EHR) as a way to track measurable indicators of patient care and outcomes, as … Continue reading “Measuring Up: The Need to Incorporate Key Nursing Indicators in Electronic Health Records”

Improving Patient Experience and Reducing Cost by Measuring Outcomes

In the climate of health care reform, much attention has been paid to the Triple Aim of improving population health, reducing costs, and improving patient experience. The goals of the Triple Aim framework, which was developed by the Institute for Healthcare Improvement, are complex and challenging, but become less so when broken into smaller goals … Continue reading “Improving Patient Experience and Reducing Cost by Measuring Outcomes”

Vaccinating Against an Epidemic: The Story of an Ebola Vaccine

In August 2014, the World Health Organization (WHO) declared the Ebola outbreak then raging in West Africa a “public health emergency of international concern,” a formal designation by the WHO’s Emergency Committee that reflects the fact that the disease was spreading internationally and posed a risk to other countries yet unaffected. By the time the … Continue reading “Vaccinating Against an Epidemic: The Story of an Ebola Vaccine”

Why Diversity Matters: Women on Boards of Directors

Having an effective board of directors is crucial to an organization. Even if the average person might not be able to name an organization’s board members, they have a strong impact on how an organization runs, makes decisions, and ultimately, on its success. This is particularly true in the health care, biotech, and pharmaceutical spaces, … Continue reading “Why Diversity Matters: Women on Boards of Directors”

Leadership Development (Infographic)

How do leaders become leaders? While some people still think leadership is an innate capacity, there is strong evidence that leaders develop over time through experience. Beyond experience, leadership development programs—including executive education courses, mentoring, internal educational offerings, and coaching—are a proven method for developing leadership capacity. Continue reading to find out how leadership development … Continue reading “Leadership Development (Infographic)”

Five Ways to Improve Customer Experiences with Health IT

Information technology in the healthcare industry has the capacity to improve the experience of consumers, but it if not handled properly those efforts could backfire. For every wearable device and mobile app, there’s a potential security breach lurking in the shadows. With the ability to crunch Big Data comes the responsibility to present that data … Continue reading “Five Ways to Improve Customer Experiences with Health IT”

Healthcare IT is ‘Like the Plane that Doesn’t Crash’

When it comes to information technology, the health care industry is “clearly lagging behind,” according to Ashish Jha, Harvard T.H. Chan School of Public Health’s K.T. Li Professor of International Health. We live in an era when anyone with a smartphone can host a business meeting, deposit a check, and navigate the quickest route home … Continue reading “Healthcare IT is ‘Like the Plane that Doesn’t Crash’”

Equipping Physicians To Manage The Rapidly Evolving World of Health Care

On Mother’s Day, 2003, 5-year-old Matthew Siravo, who had epilepsy, died at Boston Children’s Hospital, two days after suffering a seizure that lasted an hour and a half. Siravo’s story made headlines in the local news, and in September of that year, the Massachusetts Department of Public Health issued what The Boston Globe called “a … Continue reading “Equipping Physicians To Manage The Rapidly Evolving World of Health Care”

Negotiating and Communicating With Patients

The idea of negotiating with a patient may seem odd, or even off-putting, to physicians and patients alike. But many physicians find they’re using management and leadership skills – such as negotiation and communication techniques – directly with patients, according to Kasisomayajula “Vish” Viswanath, professor of health communication at Harvard T.H. Chan School of Public … Continue reading “Negotiating and Communicating With Patients”