The adoption of digital technologies in health care has vastly accelerated over the past two years as the COVID-19 pandemic saw health care providers switch to virtual care options like telehealth. In the United States, in-person visits to Department of Veteran Affairs facilities declined by 55 per cent from March to May 2020, while telephone and video visits increased rapidly. A similar expansion of telemedicine use was observed in Europe. In China, the use of digital health technologies has grown significantly following the pandemic. Medical consultations provided through Haodf.com — one of China’s largest internet health platforms — increased by 75 per cent between January and March 2020.
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- Cheng, Terence C. 2022. “Managing the Health of Online Care in China.” East Asia Forum. (https://www.eastasiaforum.org/2022/07/07/managing-the-health-of-online-care-in-china/).