Steven B. Goldman, EdD
Crisis Communications/Risk Communications/Crisis Management
Harvard T.H. Chan School of Public Health
Dr. Steven B. Goldman is an internationally recognized expert and consultant in Business Resiliency, Crisis Management, Risk/Crisis Communications, and Crisis Leadership. He has over 30 years experience in the various aspects of these disciplines, including program management, plan development, training, exercises, and response strategies. His background is comprehensive yet unique in that he has been a professional engineer, corporate spokesperson, manager of media relations, business continuity planner, crisis responder, consultant, university lecturer, and a Fortune 500 Company’s Global Business Continuity Program Manager.
Dr. Goldman has published many articles and conducts several seminars annually on the various aspects of Crisis Management, Business Resiliency, and Crisis Leadership. He lectures on crisis communications and conducts the class exercise for the Harvard School of Public Health’s “Radiological Emergency Planning: Terrorism, Security, and Communication.” Steve lectures on Risk and Crisis Communication for the Harvard School of Public Health’s “Management and Leadership Skills for Environmental Health and Safety Professionals." He conceived and leads the development, coordination, and conduct of "Crisis Management & Business Resiliency" and "Advanced Business Resiliency" Professional Education courses offered by Massachusetts Institute of Technology (MIT). Dr. Goldman developed and co-conducted the first set of “Crisis Management Planning” Professional Development Courses for the Risk & Insurance Management Society (RIMS). Steve also instructs Leadership, Exercise Scenario Development, and other workshops for many industry conferences.
Dr. Goldman earned his Doctorate in Education (Ed.D.) from the University of Massachusetts. His doctoral dissertation undertook research on leadership and the status of crisis planning in several Massachusetts school systems. He obtained his Master's Degree in Nuclear Engineering from MIT. Currently he provides expert hands-on and high-level consulting services to corporations, non-profits, and government agencies worldwide.
MIT E-mail: Goldmans@mit.edu