Health Care Project Management

Program Overview

Improve your Operational Effectiveness with Health Care Project Management Skills

In health care, clinical and administrative staff with no formal training in project management often end up leading project teams. These individuals may be subject matter experts, but likely have only a passing knowledge of the science of improvement. To move from ideas to results, these project leaders need formal training in project management.

This course provides the training health care professionals need to improve the quality of care at their organization through projects delivered on time and within budget. From setting the foundation and planning, to execution and close out, you will study each step of managing a project in detail.

You will learn the necessary tools and strategies to effectively manage projects in health care organizations of any size or specialty. In just a few days, participants will greatly improve their ability to provide focused and strategic leadership to their current and future projects.

The program uses experiential activities and case studies to weave together the topics of project management, creating and managing teams, delegation, motivation, conflict resolution, and negotiation to generate maximum results.

This is the course to take to master the “people side” of project management.

Curriculum

Health Care Project Management develops both the project management skills needed to improve health care delivery and also the people management skills to create an effective project management environment in a time of crisis or calm.

Participants explore the topics of creating and managing teams, delegation, motivation, conflict resolution, and negotiation in order to more effectively engage stakeholders and build support for project outcomes. Leading Harvard faculty will layer technical project management skills on top of these topics to ensure you return to work with the highest level of project effectiveness.

The sessions’ dynamic model is designed to provoke discussion, build foundational skills, and initiate practical ways to apply lessons learned.

Through experiential activities and case studies, participants will exchange ideas with a diverse group of classmates from around the world and varied health care settings, practice the project management skills gained during the program, and apply tools to their projects.

Learning Objectives

• Gain experience with the steps involved in the project management process and adapt the stages to address the nuances within a variety of health care settings
• Use case study exploration to examine how project management techniques can be leveraged as process improvement tools
• Learn and practice strategies to navigate the interpersonal dynamics that emerge between and among the roles of clinical and administrative leaders/staff with specific focus on managing conflict and successful negotiation as it pertains to the project management arena
• Identify and examine methods that maximize communication among audiences with a stake in project outcomes

Credits and Logistics

Continuing Education Credit

All participants will receive a Certificate of Participation upon completion of the program.

Accommodations

Who Should Participate

This program is designed for both clinical and non-clinical leaders in health care organizations who are tasked with managing projects and project teams.

Participants from around the world at all levels in health care organizations who would benefit from a formal approach to project management are encouraged to attend. This program focuses on the hard and soft skills needed for effective project management and is therefore most appropriate for those in roles directly involved in managing projects and project teams.

Ideal participants include:

• Department chairs
• Division chiefs
• Directors of engagement
• Directors of patient experience
• Managers and directors of hospital operations
• Managers and directors of patient safety
• Managers and directors of quality risk
• Nurses and nurse leaders
• Physicians and physician leaders

No prior project management training is required to take part in Health Care Project Management.