Faculty Director, Doctor of Public Health Program; Director, Master in Health Care Management Program; Director of Innovation and Entrepreneurship; and Senior Lecturer on Health Care Management, Harvard T.H. Chan School of Public Health
Richard Siegrist is senior lecturer on health care management at the Harvard T.H. Chan School of Public Health, where he teaches physician, graduate, and executive education courses on financial management, cost accounting, management control, innovation, and entrepreneurship. He is also faculty director of the doctor of public health (DrPH) program, director of the master in health care management program for physicians, and director of innovation and entrepreneurship for the Harvard Chan School. In addition, he teaches in the program for chairs of clinical services and the leadership strategies for evolving health care executives program. He received the School’s Roger L. Nichols Excellence in Teaching Award in 2008.
Siegrist was previously CEO and chief innovation officer of Press Ganey Associates, in South Bend, Indiana, a leading patient satisfaction and performance improvement company in health care. Prior to joining Press Ganey, he was founder, president, and chief executive officer of PatientFlow Technology, a provider of patient flow consulting and software solutions to hospitals, which was acquired by Press Ganey in January 2009.
Earlier, Siegrist co-founded and served as president and chief executive officer of HealthShare Technology Inc., a health information company that provided decision support software and tools to hospitals, health plans, employers, and consultants. WebMD acquired the company in March 2005, and Siegrist served as senior vice president of WebMD Health Services and senior vice president and general manager of WebMD Quality Services. In addition, he co-founded Transition Systems, Inc. (TSI), a for-profit subsidiary of Tufts New England Medical Center in Boston that later became part of Eclipsys/Allscripts. TSI was a leading provider of hospital cost accounting and decision support software.
Siegrist has received two U.S. patents with his brother Donald: #5,652,842 for “Analysis and Reporting of Performance of Service Providers” and #9,141,757 for “Performance Data User Interface.” He is also co-author of “MBA for Healthcare” (Oxford University Press, 2016).
Siegrist began his career in health care at New England Medical Center in Boston. He serves as chair of the board of trustees and chair of the governance committee for UMass Memorial Health Care and as a board member and chair of the finance committee for Massachusetts Health Quality Partners. Siegrist holds an MBA from Harvard Business School, an MS in accounting from the New York University Graduate School of Business, and a BA in political economy from Williams College. He is also a certified public accountant.
