What is the process to use this facility?
For Taqman Genotyping:
Contact Pati Soule, Laboratory Manager, at (617) 432-6101 or Dr. Immaculata DeVivo, Director, at (617) 525-2094 or firstname.lastname@example.org.
For DNA Extraction:
Contact Pati Soule, Laboratory Manager at (617) 432-6101 or email email@example.com or Dr. Immaculata DeVivo, Director, at (617) 525-2094 or email firstname.lastname@example.org.
How do I know the job is complete?
We will email results to the contact person when each genotype is completed.
How long does it take to get results?
This depends on whether the assay is up and running. We aim to provide results in 4-6 weeks from the receipt of samples.
How am I billed?
Once work is complete, users are invoiced or billed directly.
What is the user feedback process?
Email comments to email@example.com.