Computer Configuration

Our computer configuration and deployment service automatically installs the required software on all Harvard-owned computers.  Using an “imaging process,” each Harvard-managed computer is set up to protect your and Harvard’s data and give you access to the software necessary to be successful in your work environment.

Our user services support staff sets up and maintains desktops and laptops, both PC and Mac.

Key features and benefits

  • All required security features
    • Hard drive encryption (Bitlocker for PC and FileVault for Mac)
    • Operating system software updating (patching)
    • Anti-virus and anti-malware (Crowdstrike)
  • Microsoft M365 software suite (previously called Office) includes Outlook, Word, Excel, PowerPoint, and OneDrive.
  • iPrint, The Harvard Chan School’s printing software
  • Adobe Creative Cloud allows users to install all Adobe software, such as Adobe Pro DC.
  • Zoom and related software

Special requests for non-standard software installs are handled case-by-case and should be placed through your department administrator. Please contact the Helpdesk for more information.

Available to

How to get started

In you are interested in using this service, please contact the helpdesk helpdesk@hsph.harvard.edu