Noah is the Manager of the Field Support Services team. He has been with the school for almost six years. He manages the day-to-day operations of the Field Support Services Team (formerly the Helpdesk). He graduated in 1997 from Hobart College with a BA in English and in 2005 from University of Colorado with an … Continue reading “Noah Hulbert”
Heather (pronouns: she, her, hers) is a User Support Specialist on the IT Field Services team. Heather earned a bachelor of science degree in information technology from Simmons University. She also worked in Simmons’ information technology department for 2 years as a technology analyst working to migrate the school to the lecture capture service Panopto. Heather has … Continue reading “Heather Moeykens”
TJ is the Helpdesk Team Lead at the Harvard T.H. Chan School of Public Health. He started in IT as a co-op from Northeastern University, where he earned a Bachelor’s degree in business administration with concentrations in supply chain management and information systems. He started working at the school full time in 2016. TJ has … Continue reading “TJ Porter”
Mayrelis is a Senior User Support Specialist. She has been with HSPH for almost 3 years after completing a 6-month internship as a User Support Assistant through YearUp. She is from the Dominican Republic so is fluent in both English and Spanish. Interesting fact: Mayrelis has a phobia of bees, so please bee nice to her!
Harry Schrecengost is a member of the Field Support Services team as a user support specialist, joining HSPH in February 2019. In 2015 Harry completed a master of science degree in technology management from the University of Maryland and is an Apple Certified Mac Technician and a Certified Technology Specialist (CTS). Harry is a recent transplant to Boston from Maryland, where he … Continue reading “Harry Schrecengost”
Okella (pronounced Oh-kel-ah) Wood is a Senior User Support Specialist on the Field Support Services Team. He is a Boston native and has devoted himself to the IT field. Okella got his start doing network wiring in the Arlington, MA elementary schools. This opened Okella’s eyes to the world of IT. He then moved on … Continue reading “Okella Wood”
Beth Vargas is a User Support Specialist on the Field Services Team. Beth earned her bachelor of fine arts in animation from Lesley University and a master of science in library information science and technology from Simmons University. Prior to joining Harvard, she spent ten years as a library assistant at Wentworth Institute of Technology providing excellent customer service, troubleshooting, … Continue reading “Beth Vargas”