RESOLVED: Virtual Private Network

7/27/2022, 11:02AM Incident Resolved. HUIT has implemented a fix for the network issues affecting the Harvard Virtual Private Network (VPN), and you will now be able to connect to VPN as normal. HUIT will continue to monitor VPN performance throughout the day, and encourage you to contact the Service Desk if you experience any further … Continue reading “RESOLVED: Virtual Private Network”


Monday, March 21, 1:00pm The HSPH FILR service, at, is back to normal. Friday, March 18, 3:00am The HSPH FILR service, at, is offline.  The IT department is troubleshooting and working on a solution. FILR is a web interface for accessing files on your P: drive and S: drive from off-campus.  P: and … Continue reading “RESOLVED: HSPH FILR service”

NETWORK OUTAGE: 2/16/22, 9:00pm – 9:45pm

An unexpected network outage occurred tonight (2/16/2022), from 9:00PM until 9:45PM Eastern Time.  Network connectivity has been restored as of 9:45PM. If you have any problems reconnecting to network resources please contact the IT Help Desk at (617) 432-4357 or email Harvard T.H. Chan School of Public Health Department of Information Technology We sincerely apologize … Continue reading “NETWORK OUTAGE: 2/16/22, 9:00pm – 9:45pm”