To All Faculty, Staff, and Students of the T.H.Chan School of Public Health:
You are now able to claim your HarvardKey credentials (the University’s replacement for the HUID/PIN system). This can be done at your own convenience, anytime between now and January, when the old HUID/PIN system is scheduled to be retired.
Once you claim your HarvardKey, it will automatically become your new login and password for accessing your Harvard O365 email (faculty & staff) and most University applications. Your current Novell account and Laptop encryption password however will remain unchanged.
A list of Chan School applications and which login credentials to use is available for reference.
Please note that if your O365 e-mail password expires BEFORE you are ready to claim your HarvardKey, you must call the Chan School Helpdesk for a password reset; the self-service password change (PRN) website is no longer active.
Important Points to Note
Before you begin, please review the instructions for claiming your HarvardKey.
HarvardKey requires use of a strong password. Quick Guidelines for creating strong passwords are available on the HarvardKey Help website.
You will need to update your password on all the mobile devices you use to access your Harvard O365 email account, using mail clients such as Microsoft Outlook (including Outlook Web Access in your browser) or Apple Mail, in order to avoid being locked out of your account. We suggest gathering all those devices together and turning them off before you begin. After you claim your HarvardKey, you should then change the O365 email password on each device. Instructions for changing passwords on IOS and Android devices are as follows:
For iOS (iPad/iPhone)
- Open “Settings”, then select “Mail, Contacts, Calendar”
- Select your Harvard account and tap “Account”
- Enter your new password in the “Password” field and tap “Done”
- Open the app you use for your Harvard email
- Tap the “Menu” button and select “More”
- Select “Settings”, then “Account Settings”
- Enter your new password in the “Password” field and tap “Save”