New Staff Addition: Chanmi Oh

We are pleased to welcome Chanmi Oh to the Department of Information Technology. Chanmi is a Northeastern University student co-op and will be working full-time from July through December as part of her degree program. She is pursuing a bachelor of science degree in both computer science and in cognitive science. She’s interested in learning more … Continue reading “New Staff Addition: Chanmi Oh”

[resolved] Networking issue affecting multiple services

A networking issue is currently affecting multiple Harvard Chan IT services. Our infrastructure team is working with H.U.I.T. teams to resolve the issue. Affected services include: Student VDI Software EMS Secure File Transfer used by Wasabi (Harvard University File Transfer is not affected) Mailman /Listserv FileMaker iPrint Pharos CCure Passage Point Powerfaids Bitlocker encryption CBAR … Continue reading “[resolved] Networking issue affecting multiple services”

Application Modernization

To improve cybersecurity and maintainability, all applications that were hosted on our old ColdFusion servers are now on newer infrastructure. For more information: Course Evaluations Faculty Activity Reports If you have further questions or need assistance, please contact the Helpdesk.

MAINTENANCE: Secure File Transfer Service 6/30, 5:30pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Wednesday, June 30 between 6:00 PM and 8:00 PM Eastern time.   Security patches will be installed. Impacts to users: The Accellion Kiteworks service will be unavailable during the maintenance window. Click here … Continue reading “MAINTENANCE: Secure File Transfer Service 6/30, 5:30pm”

COMPLETE: Server and Network Maintenance. Please Reboot.

The IT Department has successfully completed June server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Windows 7 computers are no longer supported. Please contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu … Continue reading “COMPLETE: Server and Network Maintenance. Please Reboot.”

COMPLETE: hsph.me Maintenance – Friday 06/11/21, 8am – 12pm

The School shortlinker, hsph.me, will undergo maintenance Friday, June 11, 2021 from 8am to 12pm. Existing shortlinks and redirects will still work; however, users will not be able to create new shortlinks during this maintenance window. Please plan ahead and create any needed shortlinks before Friday, June 11 at 8am, or after we are back … Continue reading “COMPLETE: hsph.me Maintenance – Friday 06/11/21, 8am – 12pm”

Server and Network Maintenance, Thurs. 6/10/21, 7pm – 1am

On Thursday, June 10th, IT will perform regular monthly system maintenance to all servers and network equipment. The maintenance window will last from 7PM to 1AM, Eastern time. The following services will be affected during the dates and times above: – All Virtual Desktop Systems – File and Print services – Mailman listservs – Local … Continue reading “Server and Network Maintenance, Thurs. 6/10/21, 7pm – 1am”

MAINTENANCE: Secure File Transfer Service 4/29, 6:00pm

Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Thursday, April 29 between 6:00 PM and 7:00 PM Eastern time.   HUIT has discovered that users who send messages using Kiteworks are no longer receiving notifications when their messages are downloaded by … Continue reading “MAINTENANCE: Secure File Transfer Service 4/29, 6:00pm”

COMPLETE: Server and Network Maintenance. Please Reboot.

The IT Department has successfully completed April server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates.  This applies to SPH-managed laptops and PCs that are off campus. Contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu with any questions or concerns you may have regarding this … Continue reading “COMPLETE: Server and Network Maintenance. Please Reboot.”

MAINTENANCE: Research Compliance Suite, 2/26, 6:00pm-11:30pm

Harvard’s Research Compliance Suite of applications – ESTR-IRB, Agreements-DUA,  Data Safety, OAIR – will be unavailable Friday, February 26 6:00pm – 11:30pm (ET).  HUIT will post a “system maintenance” page on each web site while the updates are taking place.  Any users logged into the system when the site becomes unavailable will be automatically logged … Continue reading “MAINTENANCE: Research Compliance Suite, 2/26, 6:00pm-11:30pm”