IT will perform regular monthly system maintenance to all servers and network equipment beginning 7 PM TUESDAY, December 21 and ending 1 AM Wednesday, December 22, Eastern Daylight Time. Please note the change in day of the week.
The following services will be affected during the dates and times above:
– All Virtual Desktop Systems
– File and Print services
– Mailman listservs
– Local SMTP email services
– FILR (web-based access to network drives)
– Powerfaids and NetPartner
– Wasabi
– CCure and Passage Point
All other services will be unaffected during the maintenance window, including the following:
– Zoom
– Canvas
– Office 365 (email, calendar, OneDrive, SharePoint, Teams, Word, Excel, PowerPoint)
– Administrative forms (account requests, visitor pass requests, computer setup, etc.)
– my.harvard
– The Forum website
– Web Server (main www.hsph.harvard.edu site)
– Kiteworks by Accellion File Transfer service
Winter Recess Support
IT support will be provided by phone and email at a reduced schedule during the Winter Recess.
Windows 7 computers are no longer supported.
If your computer is still running Windows 7, please contact IT to schedule an upgrade.
Upcoming Maintenance Schedule
1/13/2022
2/10/2022
3/17/2022
4/14/2022
5/19/2022
6/16/2022
7/14/2022
8/18/2022
9/15/2022
10/13/2022
11/10/2022
12/22/2022
Please contact our IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.
Harvard T.H. Chan School of Public Health
Department of Information Technology
