On Thursday, November 15th, we will perform our regular monthly system maintenance to all servers and network equipment.
The maintenance window will last from 7PM to 1AM.
The following services will be affected during the dates and times above:
File and Print services
– ICF File services
– ICF Print services
– Mailman listservs
– Scan-to-email functionality for network copiers
– Local SMTP email services
– FILR (formerly NetStorage)
– Powerfaids and NetPartner
– Kiteworks by Accellion File Transfer service
– Wasabi
– Labpoint
– CCure and Passage Point
– Administrative forms (account requests, visitor pass requests, computer setup, etc.)
– ICF VDI/Virtual Desktop System
– Staff VDI/Virtual Desktop System
– Kiosk VDI/Virtual Desktop System
There may also be intermittent network outages in the below locations while some equipment is replaced:
– Building 1
– Building 2
– Landmark Floors 3 and 4
– All Tremont St Offices
– All Huntington Ave Offices
All other services will be unaffected during the maintenance window, including the following:
– Web Server (main www.hsph.harvard.edu site)
– The Forum Web Site
– HUIT O365 (Outlook) email system
– my.harvard
Upcoming Maintenance Windows:
12/13/2018
Please contact our IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.
Thank You,
Deane Eastwood, CIO
