Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be upgraded on Tuesday, December 15 between 6:00 PM and 9:00 PM Eastern time.
Impacts to users:
The Accellion Kiteworks service will be unavailable during the upgrade.
Why HUIT is upgrading at this time:
- The vendor has released a new version of the software to address an issue that causes intermittent service outages.
- HUIT has recently experienced a handful of related outages over the past few months, and wants to mitigate the risk of this happening again, especially over the holiday break.
If you have any questions, please contact the IT Help Desk at (617) 432-4357 or email email@example.com.
Harvard T.H. Chan School of Public Health
Department of Information Technology