On February 24, 2023, between 10:00 pm and 5:00 am, the firmware on all desk phones will be upgraded.
The upgrade and the device reregistration will take roughly 5-10 minutes. If a call is in progress, it will be preserved, and the phone will reregister after completion.
If you experience trouble with your desk phone after the upgrade, please contact the Helpdesk at 617.432.HELP (4357) or helpdesk@hsph.harvard.edu.
