IT will perform regular monthly system maintenance to servers and network equipment beginning 7 PM Friday, December 15, and ending at 1 AM Saturday, December 16, Eastern Standard Time.
***Note the change in date.***
The following services will be affected during the dates and times above:
- All Virtual Desktop Systems
- File and Print services
- Mailman listservs
- Local SMTP email services
- FILR (web-based access to network drives)
- Powerfaids and NetPartner
- Wasabi
- Passage Point
All other services will be unaffected during the maintenance window, including the following:
- Zoom
- Canvas
- Microsoft 365 (email, calendar, OneDrive, SharePoint, Teams, Word, Excel, PowerPoint)
- Administrative forms (account requests, visitor pass requests, computer setup, etc.)
- Kiteworks by Accellion File Transfer service
- my.harvard
- The Forum website
- Web Server (main www.hsph.harvard.edu site)
Winter Break Support
IT support will be provided by phone at a reduced schedule during the Winter Break.
Upcoming Maintenance Windows
1/11/2024
2/15/2024
3/14/2024
4/11/2024
5/16/2024
6/13/2024
7/11/2024
8/16/2024 (Friday)
9/12/2024
10/10/2024
11/14/2024
12/12/2024
Please contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.
