The Department of Information Technology is pleased to announce that the Virtual Desktop Infrastructure (VDI) for students will be upgraded to the Windows 11 operating system effective August 20, 2023. … Continue reading “Student VDI upgrade to Windows 11”
August 17, 2023 – 12:00pm The issue causing SMS/Phone Call delivery a failures to all numbers on multiple deployments is fully resolved and all services are now fully functional. Please … Continue reading “RESOLVED: Duo”
The IT Department has completed August server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates. This applies to SPH-managed laptops … Continue reading “COMPLETE: Server and Network Maintenance”
The VPN (Virtual Private Network) login process has changed to better integrate HarvardKey and DUO 2-step verification. Users still access the VPN service via the Cisco AnyConnect client, but the … Continue reading “VPN Authentication Change”
Harvard University’s Secure File Transfer Service, powered by Accellion Kiteworks, will be unavailable due to maintenance during the following dates and times: Thursday, June 22, between 6:00 PM and 8:00 … Continue reading “MAINTENANCE: Secure File Transfer Service 6/22, 6:00pm”
IT will perform regular monthly system maintenance to servers and network equipment beginning at 7 PM Thursday, June 15, and ending at 1 AM Friday, June 16, Eastern Daylight Time. The following … Continue reading “Server and Network Maintenance – Thursday, June 15, 7pm – 1am”
The IT Department has completed May server and network maintenance. Please reboot your computer at your earliest convenience. This will refresh your network connection and apply updates. This applies to SPH-managed laptops … Continue reading “COMPLETE: Server and Network Maintenance”
IT will perform regular monthly system maintenance to servers and network equipment beginning at 7 PM Friday, May 12, and ending at 1 AM Saturday, May 13, Eastern Daylight Time. **Please note … Continue reading “FRIDAY Server and Network Maintenance, 5/12/23, 7:00pm”
Resolved: 4/13/23, 8:50pm iPrint service has been restored. Reported: 4/13/23, 7:00am IT is troubleshooting a problem with the iPrint system which is affecting most printers at the school. NOT AFFECTED … Continue reading “RESTORED: iPrint”
IT will perform regular monthly system maintenance to servers and network equipment beginning at 7 PM Thursday, April 13, and ending at 1 AM Friday, April 14, Eastern Daylight Time. The following … Continue reading “Server and Network Maintenance – Thursday, April 13”